Shipping Policy
Shipping Tips
If my gift has to be shipped when will it arrive?
It depends on to what state the package is being shipped do. We ship UPS Ground from Virginia. Use the color coded UPS Shipping Map below to figure out how long it will take. Orders placed Monday through Friday before 2:00 p.m. EST will ship within 24 hours if you order before 11:00 a.m. EST, we can usually ship the same day, but cannot guarantee it. Orders placed on Saturday and Sunday will be shipped on Tuesday. If you would like to specify a date for your gift basket to be shipped, please indicate the shipping or arrival date in the "Preferred Delivery Date & Notes" section of the Online Order Form.
UPS Ground makes deliveries weekdays between 9:00am & 7:00pm
For example: A package going to Georgia will take 2 business days. The shipping day does not count. If the gift basket was ordered on Tuesday evening at 8:00 p.m. EST it would leave Always An Occasion on Wednesday and would arrive in 2 business days on Monday. (Saturday and Sunday do not count as Transit Days).
All orders will be sent regular ground service unless otherwise requested.
UPS Ground shipping starts at $12.50. UPS Next Day Air, 2nd Day Air and 3 Day Select fees will change depending on the shipping location and the dimensions of the gift basket chosen. You will be prompted to choose your shipping method during the checkout process. The rate will change for each method you choose. If you have any questions, please call 757-499-3064 and a Customer Care Representative will be happy to help you.
Can I Ship Overnight?
Yes, Always An Occasion will make every effort to meet your delivery needs. Should the timing not work out using our standard UPS Ground service, we do have other shipping options available. These options include UPS Next Day Air, 2nd Day Air and 3 Day Select, or Next Day Air with Saturday Delivery. Not counting the day your gift baskets is shipped - Next Day Air will arrive the Next Business Day, 2nd Day Air will arrive in 2 Business Days, 3 Day Select will arrive in 3 Business Days, and Next Day Air with Saturday Delivery will arrive on the Saturday of the week the gift basket is ordered.
How Much Will It Cost?
Your cost will depend on the type of service selected and the gift basket you have chosen. Any packages returned by UPS as a result of a wrong address will be billed accordingly. UPS will leave packages at the door of a residential delivery if no one is available to receive the package. We advise our clients to send packages to commercial address when possible.
UPS Holiday Schedule
UPS does not deliver on the following holidays and they do not count as a day of transit:
New Year’s Day - January 1, 2009
Memorial Day - May 25, 2009
Independence Day - July 4, 2009
Labor Day - September 7, 2009
Thanksgiving Day - November 26, 2009
Day after Thanksgiving Day - November 27, 2009
Christmas Day - December 25, 2009
New Year’s Eve - December 31, 2009
UPS Time-In-Transit map
Click here for a printable USP Time-In-Transit map
